WHAT IS A CHILD CONTACT CENTRE?
A Child Contact Centre is a safe, neutral environment
where children can meet parents or extended family
members whom they no longer live with.
HOW THE CENTRE WORKS.
Before contact begins parents will each attend a information meeting with a member of staff. This meeting will provide an opportunity for staff and parents to :
- Meet together
- Exchange information on the needs of children and other family members
- Discuss any fears or anxieties
Both parents/guardians will be required to sign a parental agreement. In addition the centre can be used as a handover point.
- The non resident parent must arrive at the contact centre no later than 9.45
- The resident parent will bring the child/ren to the contact centre for 10.00am
- Parents are responsible for supervising their children whilst at the contact centre.
- The resident parent to arrive at centre no earlier than 12.00 noon to collect child/ren
- The non resident parent will be required to remain at contact centre at least 5 minutes after the child/ren have been collected.
Confidentiality
The Centre does not make any written or verbal reports to referring agencies about contact apart from the dates and times of attendance (unless referred by Children Court Service). The only exception to this is if we believe that the child is at risk, or a member of staff, or volunteer or centre user is at risk or harm. Contact Centre users are also requested to respect the confidentiality of other Service Users.
Information for parents
Cloona Child Contact Centre provides a neutral meeting place where children of separated families can enjoy contact with one or both parents (and sometimes other family members) in a comfortable and safe environment. Staff and volunteers at the Centre are always available to help, they are impartial and respect confidentiality.
We provide
- A place where children’s interests come first
- A conflict free zone, where there will be no arguments or family rows
- An environment which is child centred
- A warm and comfortable atmosphere to enable positive interaction
- A safe, caring environment where a parent with whom the child lives, can leave a child with confidence
- Time for the children to relax and enjoy the company of their non resident parent or other family member(s)
- Light refreshments
- A centre which promotes equal opportunities regardless of race, gender or religion
Additional services
- Mediation
- Counselling
- Seasons for Growth
- Parenting Support (individual or group basis)
CONTACT VENUE
Sparkles Day Care Centre
134 Stewartstown Road
Belfast
BT11 9JQ
Tel: 07716706690
Opening Times
Saturdays 10.00am – 12.00 noon
For further information contact our office
Anna House, Office 9a
Dunmurry Office Park
Upper Dunmurry Lane
Belfast
BT17 0AJ
Tel: 028 90622653
Email: admin@cloonachildcontactservices.com
Web: www.cloonachildcontactservices.com
For enquiries please complete our quick and easy form.
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